Learn How to Resolve QuickBooks Subscription Errors Efficiently

QuickBooks customers sometimes get an email saying, “my subscription payment was unsuccessful or failed.” This stops them from charging the billing account for the subscription. We have curated this post to help you fix QuickBooks desktop subscription issues easily.

Causes and Symptoms of the Subscription Error in QuickBooks Desktop

Causes of the Subscription Error in QuickBooks Desktop

QuickBooks Desktop subscription has lapsed error may arise for several causes. The most prevalent reasons and remedies for the mistake are:

QuickBooks Desktop subscription expiration is the most prevalent cause of this problem.
QuickBooks Desktop subscription errors might occur when a corrupted Windows file prevents it from connecting to online services.
An outdated QuickBooks Desktop might potentially generate subscription issues.
Misconfigured internet browsers or routers might create network connection troubles and subscription failures.

Symptoms of the Subscription Error in QuickBooks Desktop

The following indications hint towards the QuickBooks Desktop subscription problem:

A QuickBooks Desktop subscription expiration notification.
An error notice informing that the subscription is invalid or canceled.
An error message saying QuickBooks Desktop cannot validate subscription details.

How to Fix the Subscription Error in QuickBooks Desktop?

Methods to Fix Subscription Error in QuickBooks Desktop are as follows.

Method 1: Update Subscription:

Open QuickBooks Desktop and sign in with your company file.
Go to Help Manage My License.

Select Sync License Data Online and wait.
Closing and reopening QuickBooks may cure the subscription issue.

Method 2: Internet Connection Check

Ensure your machine can connect to the internet.
An unstable internet connection might cause QuickBooks subscription troubles.
Fix unsteady internet yourself or contact your provider.

Method 3: Install QuickBooks Latest Version

Open QuickBooks Help and choose Update QuickBooks.
QuickBooks will review and apply changes if you click Update Now.
After installing the update, restart QuickBooks to check for subscription issues.

Method 4: Check Firewall and Security

Your firewall or security software may prohibit QuickBooks from connecting to the subscription server.
Adjust your firewall to allow QuickBooks internet access.
Make sure QuickBooks can connect by verifying ports like 80 and 443.

Method 5: QuickBooks Web Connector reset:

Hit Windows + R to open the Run dialogue box after exiting QuickBooks.
Type services.msc. It opens the Services administration console.

Highlight QuickBooks Web Connector and right-click Restart.
Open QuickBooks again to check whether the subscription problem disappears.

Method 6: View Subscription Status Online:

Enter your Intuit account to access QuickBooks.
Check Account or Subscriptions for subscription status.
Online accounts allow you to address difficulties, including payments.

Method 7: Fix QuickBooks Install

Close QuickBooks and open Control Panel instead.
Go to Programs and Features (or Add or Remove Programs in older Windows versions).
Search for QuickBooks in the installed software list and click Repair.
Just follow the on-screen instructions to finalize the patch.

Method 8: Subscription Reactivation

QuickBooks will launch Help from the main menu.
Click Activate QuickBooks or Activate Subscription.
Follow the on-screen instructions to reactivate your membership.

Method 9: Clear/Reactivate License Data

Close QuickBooks before accessing EntitlementDataStore.ecml.
Select Delete. from the file's right-click.
Open QuickBooks again and activate to renew your subscription.

Conclusion

QuickBooks Desktop subscription errors may slow workflow, but these solutions should help. If the issue continues, contact our QuickBooks error support at 1-800-615-2347 for personalized help.